Park Lake Luxury Hotel Pucon, Pucon

I'm thrilled this hotel is back in operation! The efforts to provide a five-star experience are apparent, and the facilities in the area are impressive. The staff is genuinely professional and helpful. However, I was a bit frustrated with the unexpected extra charges. Overall, it's a beautiful place with outstanding amenities, but be cautious about the extra costs.

This hotel offers a beautiful experience with attentive service and fantastic dining, but beware if you're traveling from the U.S. as credit card processing can be an issue. While the rooms are comfortable and have great views, the extra charges at checkout can be frustrating. Overall, it's a great stay with some important considerations.

It was wonderful to see this hotel back in operation, especially with the impressive effort they’ve put into creating a luxurious five-star experience. The staff was generally helpful and attentive, but I encountered some significant issues regarding payment methods that left me frustrated. Despite these hiccups, the amenities and location by the lake are remarkable, making it a great place to unwind.

It was wonderful to see this hotel operational again, offering a top-notch experience with a fantastic spa and helpful staff. However, I faced several issues with U.S. credit cards not being accepted and unexpected charges at checkout that left me somewhat dissatisfied. Overall, it has great potential but might need improvement in certain areas.